Welcome to Cooks Auto! By accessing our website and using our services, you agree to comply with the following Terms and Conditions. Please read them carefully before proceeding.

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1. Acceptance of Terms

By using Cooks Auto’s website and services, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree, please do not use our services. These terms apply to all visitors, users, and customers who access or use our services.

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2. Services Provided

Cooks Auto provides a variety of automotive services, including but not limited to:

• Routine vehicle maintenance (e.g., oil changes, tire rotations, inspections)
• Mechanical repairs (e.g., brake repair, engine diagnostics, electrical work)
• Seasonal vehicle preparation (e.g., winterization, summer checkups)
• Vehicle diagnostics and troubleshooting

All services are subject to availability and may vary based on location, vehicle type, and specific customer needs.

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3. Appointment Booking & Service Requests

• Customers are encouraged to book appointments in advance through our website, phone, or in person.
• We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, including but not limited to mechanical limitations, parts availability, and staff availability.
• Customers must provide accurate vehicle details to receive appropriate service recommendations.
• Emergency repairs may be accommodated based on availability but are not guaranteed.

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4. Pricing & Payments

• All service prices are subject to change without prior notice. Quotes provided during inquiries are estimates and may vary based on actual vehicle conditions and required services.
• Payment is due upon completion of services unless otherwise agreed upon.
• We accept various payment methods, including [List Accepted Payment Methods].
• Any outstanding balances must be paid before vehicle pickup.
• Late or unpaid invoices may be subject to additional fees or interest charges.

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5. Warranties & Liability

• Workmanship Guarantee: We stand behind our work and offer warranties on select repairs and parts. Warranty details vary based on the type of service performed and will be provided upon request.
• Manufacturer’s Warranty: If parts used in repairs are covered by a manufacturer’s warranty, the customer must follow the manufacturer’s claims process.
• Limitations: Our warranty does not cover:
  • Normal wear and tear
  • Pre-existing vehicle issues
  • Customer negligence or misuse
  • Damage resulting from third-party repairs or modifications

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6. Customer Responsibilities

By using our services, customers agree to:

• Provide accurate and honest information about their vehicle’s condition and history.
• Follow all safety guidelines and recommendations provided by our technicians.
• Remove all personal belongings from their vehicle before service. Cooks Auto is not responsible for lost or stolen items.
• Inspect their vehicle upon service completion and report any concerns immediately.

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7. Vehicle Storage & Abandoned Vehicles

• Vehicles left at our facility beyond the agreed-upon pickup date may be subject to daily storage fees.
• Any vehicle left unclaimed for 30 days without communication from the owner will be considered abandoned. We reserve the right to take necessary legal action, including placing a lien on the vehicle.

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8. Website Use & Content

• All content on Cooks Auto’s website is for informational purposes only. We strive to provide accurate and up-to-date information but cannot guarantee completeness or accuracy.
• Unauthorized use, reproduction, or distribution of website content, including images and text, is strictly prohibited.
• We may include links to third-party websites for additional resources. We are not responsible for the content or policies of these external sites.

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9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our website and services, you consent to our data practices as outlined in our privacy policy.

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10. Limitation of Liability

• Cooks Auto shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services or website.
• In no event shall our liability exceed the total amount paid for the service in question.
• We are not responsible for any loss or damage caused by circumstances beyond our control, including but not limited to natural disasters, accidents, and third-party interference.

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11. Dispute Resolution

• In the event of a dispute regarding our services, we encourage customers to contact us directly to seek a resolution.
• If a resolution cannot be reached, disputes may be settled through mediation or arbitration in accordance with applicable laws.
• Any legal action must be filed within the jurisdiction of [Insert Jurisdiction Here].

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12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.